Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We will allow you to exchange your items or receive store credit for your return. We allow returns for registry purchases up to 14 days from purchase for exchange or store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kribsandkradles@gmail.com. Please note that returns will need to be sent to the following address: 300 Peterson Ave S Douglas, Ga 31533.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.